Welcome to our Privacy Policy:

Your privacy is critically important to us!

It is Heart Light Living's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.heartlightliving.org (hereinafter, "us", "we", or "www.heartlightliving.org"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors
Like most website operators, Heart Light Living collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Heart Light Living's purpose in collecting non-personally identifying information is to better understand how Heart Light Living's visitors use its website. From time to time, Heart Light Living may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.


Heart Light Living also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://www.heartlightliving.org blog posts. Heart Light Living only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information
Certain visitors to Heart Light Living's websites choose to interact with Heart Light Living in ways that require Heart Light Living to gather personally-identifying information. The amount and type of information that Heart Light Living gathers depend on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://www.heartlightliving.org to provide a username and email address.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Heart Light Living and does not cover the use of cookies by any advertisers.

Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and the terms and conditions of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites, products, or services.

Protection of Certain Personally-Identifying Information
Heart Light Living discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Heart Light Living's behalf or to provide services available at Heart Light Living's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using Heart Light Living's website, you consent to the transfer of such information to them. Heart Light Living will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, Heart Light Living discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental requests, or when Heart Light Living believes in good faith that disclosure is reasonably necessary to protect the property or rights of Heart Light Living, third parties or the public at large.

If you are a registered user of http://www.heartlightliving.org and have supplied your email address, Heart Light Living may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Heart Light Living and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Heart Light Living takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics
Heart Light Living may collect statistics about the behavior of visitors to its website. Heart Light Living may display this information publicly or provide it to others. However, Heart Light Living does not disclose your personally-identifying information.

To enrich and perfect your online experience, Heart Light Living uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Heart Light Living uses cookies to help Heart Light Living identify and track visitors, their usage of http://www.heartlightliving.org, and their website access preferences. Heart Light Living visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Heart Light Living's websites, with the drawback that certain features of Heart Light Living's websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Heart Light Living's use of cookies.

Those who engage in transactions with Heart Light Living – by purchasing Heart Light Living's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Heart Light Living collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Heart Light Living. Heart Light Living does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Privacy Policy Changes
Although most changes are likely to be minor, Heart Light Living may change its Privacy Policy from time to time, and in Heart Light Living's sole discretion. Heart Light Living encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Refund & Cancellation Policies




Your appointments and well-being are essential to Karen Ann.  She understands that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, she respectfully requests at least 24-hour notice.

Refund Policy

Refunds are offered at the discretion of Karen Ann and are considered a case by case basis.  

  • A refund may be available if there is an illness that may prevent rescheduling a canceled appointment.

  • All gift certificates are non-refundable.

  • All deposits are non-refundable